Return Policy

Our Return Policy doesn’t apply to Any Surfboards purchase and some sales items.


The other items purchased online may be mailed back to our warehousing facility for a refund or exchange with your RA number within 15 days of original purchase condition after you received merchandises.

Refunds will be made in the form of the original payment.

Customers can ship the item(s) back to us at the address below, at your expense. However; we guarantee our items (excluding all Surfboards) to be free of manufacturing defects and will accept any defective items for refund or exchange. Please contact us for your RA number and return label at .

Once we receive your package, we will promptly issue a refund in accordance with our policy. If you do not have an RA Number, the return may be not acceptable.


Return Address:

A39 Surfboards
1715 E. Wilshire Ave., Suite 713
Santa Ana, CA 92705








どちらの場合も“返品番号”を発行いたしますので、お買い上げ日より14日以内に必ずメールでorder@ussanei.comまでお問い合わせください。 返品番号のない返品はお受け取りすることができません。




返品商品の送り先 :

A39 Surfboards
1715 E. Wilshire Ave., Suite 713
Santa Ana, CA 92705 USA